About Dean.
Hello! I’m Dean 👋 I live and work remotely in Spain (Seville), and I’m originally from Bristol in the UK.
I’m Head of Success at WP Buffs and my focus is on making sure our clients and partners get the most out of working with our team. I tackle big internal company challenges around customer happiness, customer success, churn, CS operations, and MRR growth. I am also involved in strategic partnerships at WP Buffs.
I write about my own successes and challenges, and I share my knowledge on Customer Success, Leadership & remote work. 🙂
Personal Development
- 1+ Year Leadership Coaching (Individual coaching & group coaching with Katie Gage)
- Ongoing professional therapy since October 2021
Speaking
The WPMRR Virtual Summit 2020: Accepting and Reducing Churn in MRR
Scaling your MRR – A conversation with Dean Burton and Jan Koch
Ask Me Anything | Dean Burton, WP Buffs
The WPMRR Virtual Summit 2021: Automating Your Customer Retention
Podcasts
On The Side
- Founder of Seville Remote Workers: An online & IRL community for remote workers in Seville, Spain. (Instagram | Facebook Community) Sevilleremoteworkers.com
- WordCamp Europe 2023, Organising Team member; Sponsorship Team
- The first remote volunteer at Professionals Doing Good (2018) | Read about my work here
Attended
- WordCamp EU, Serbia: 2018
- WordCamp Valencia: 2018
- WordCamp US, Nashville: 2018
- WordCamp London: 2019
- WordCamp US, St Louis: 2019
- WordCamp EU, Berlin: 2019
- The WPMRR 2020 Virtual Summit (Speaker)
- The WPMRR 2021 Virtual Summit (speaker)
- WordCamp EU, Porto: 2022
- WordCamp US, San Diego: 2022
Upcoming
- WordCamp EU, Athens: 2023