I’m Dean.
You’ll find content around Customer Success & Churn for WordPress MRR Businesses.
Customer Success, Churn & MRR
You’ll find content around the topics of Customer Success, Churn & the MRR business model, I share strategies and actionable steps you can take to reduce churn in your MRR business and increase your revenue.
WHAT’S MRR?
MRR is Monthly Recurring Revenue. It’s a business model usually founded on a subscription or SaaS product that customers pay you for monthly. I share content that aims to help you keep your customers and grow your MRR business. 🤑
MRR churn
If you’re working in an MRR business model, churn should be top of your agenda to tackle. I want to share content around what it looks like to manage churn in an MRR business model and help you with actionable steps to reduce your churn. 🤓
Customer success
Learning what success means for your clients in a subscription business model is just one step to tackling company churn. I share my thoughts on Customer Success, what it’s like working in Customer Success, and strategies to improve processes. 💪
