Pricing any service or product so that it makes sense for you and your WordPress business is a big conversation. There’s a lot to consider, and in this post, I want to share some steps you can take to set your pricing and what you should consider before you launch your pricing structure. I’ll also […]
If your process for handling customer failed payments in your MRR business is flawed, or worse, you don’t have a process for this at all, you’re leaving money on the table! Failed payments are a top contributor to company churn and it’s totally preventable. We’re going to take a look at some reasons for failed […]
What’s the difference between user churn and revenue churn and why should you care? We’re going to look at the differences between user churn and revenue churn and how to track this data.