Why should you care about Net Negative Churn, what is it, and how do we achieve it? A low churn rate is a great goal. You know what’s an even better goal? Net Negative Churn! As your company grows and you have more and more active subscriptions, churn becomes tougher to manage and each lost […]
What’s the difference between user churn and revenue churn and why should you care? We’re going to look at the differences between user churn and revenue churn and how to track this data.